Refund policy

RETURNS POLICY

We hope you will be happy with your purchase. However, in the unlikely event that you are unsatisfied with the purchase or have received an incorrect or damaged item, you can request a return, replacement, or exchange.

Please note that exchanges can only be made for goods of equal value, or as part payment for higher valued goods. In the case of a higher value, you will be invoiced for the balance amount. No partial refund will be given, and therefore exchanges for a lower priced item(s) are not permitted.

How to return:

• If the product received is damaged, please bring it to the notice of the delivery personnel immediately at the time of delivery or when picking up the items from our outlet.
• • In the case of defective items, you may return them within 24 hours of delivery in their original packaging. We shall not accept any good(s) used or not in the condition in which they were delivered.